Frequently Asked Questions

Question 1

HVAC Services:

Accepted Answer

Q: What types of HVAC systems do you service? A: We service all makes and models, including furnaces, gas furnaces, air conditioners, mini-split systems, unit heaters, boilers (steam and hot water), and chillers.  Q: Do you install new HVAC systems? A: Yes! We specialize in installing York systems for new setups, along with other trusted brands based on your needs.  Q: What is included in your preventative maintenance program? A: Our maintenance plans include seasonal inspections, cleaning, performance checks, and early issue detection to extend the life of your equipment and reduce downtime.  Q: Can you help with rooftop or ductless systems? A: Absolutely. We provide expert service and installation for rooftop units and ductless mini-split systems.

Question 2

Pluming Services:

Accepted Answer

Q: What plumbing services do you offer? A: We provide repairs, installations, and maintenance for sump pumps, water heaters, RPZ/backflow prevention devices, grease traps, and sewer lines.  Q: Do you install and service water heaters? A: Yes, we install and maintain all types of water heaters, ensuring efficient performance and compliance with local codes.  Q: Are your plumbing services available for commercial and industrial properties? A: Yes, we tailor our plumbing solutions to residential, commercial, and industrial environments.

Question 3

Mechanical Services:

Accepted Answer

Q: What mechanical systems do you design and maintain? A: We specialize in process piping, sheet metal fabrication, welding, and refrigeration systems for complex commercial operations.  Q: Do you offer custom mechanical solutions? A: Yes, we build and maintain systems tailored to your business’s specific operational needs.  Q: Can you support long-term mechanical system maintenance? A: Definitely. We provide ongoing support to ensure your systems run efficiently and reliably.

Question 4

Construction Services:

Accepted Answer

Q: Do you work on new construction and renovation projects? A: Yes, we provide plumbing and mechanical expertise for both new builds and renovations.  Q: What construction services do you provide? A: Our services include underground piping, rough-ins, trim installations, and specialized system configurations.  Q: Do you collaborate with contractors and builders? A: Absolutely. We have a strong history of working closely with construction teams to keep projects on schedule and up to code.

Question 5

Customer Assurance & Support:

Accepted Answer

Q: Do you offer free estimates? A: Yes, we provide free estimates for all services to ensure transparency and help you plan confidently.  Q: Is your work covered by a warranty? A: Yes, our services include factory warranties and a 1-year labor warranty for added peace of mind.  Q: What kind of support can I expect after installation or repair? A: You’ll receive expert craftsmanship and dependable support, whether it’s a repair, installation, or preventive service.